Consent & Data

This page describes how LookHealth obtains consent for collection and processing of personal and health-related information, and how you can manage related preferences. Consent for testing and results When you activate a kit or create an account, you consent to LookHealth and its laboratory and clinical partners collecting and processing the information needed to fulfill your order, perform testing, complete physician review where applicable, and deliver results to your secure account. Educational AI summaries Where AI-generated educational interpretations are offered, they are optional and controlled by consent settings in your account. You may withdraw consent for AI summaries without losing access to your laboratory results, subject to product capabilities at the time of withdrawal. Data belonging to you Your results are accessible through your secure account. We do not share individual results with employers or insurers. You may download materials made available in your account (such as PDF reports) to share with your own healthcare provider. Retention and deletion We retain information as needed to provide services, meet legal and laboratory record-keeping obligations, and resolve disputes. You may request deletion of account data; some records may be retained where required by law or for legitimate operational reasons disclosed in our Privacy Policy. Withdrawing consent You can update certain preferences in your account or contact us to withdraw consent where applicable. Withdrawal may limit our ability to provide some features while past processing remains lawful under the Privacy Policy and applicable law. Questions For consent or data requests, use our Contact page or the support channels listed in your account. This page is a starting draft. Replace it in the page admin with your counsel-approved consent and data notice.